Important Information
Policies
To help make your stay at Shipka IT Hotel in Shipka as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In / Check-Out
- Check-in begins in the afternoon, usually from 14:00.
- Check-out is required by late morning, around 12:00.
- Early check-in or late check-out may be arranged upon request and availability.
Identification & Age Requirement
- A valid photo ID is required at check-in.
- Guests under 18 must be accompanied by an adult.
Deposits & Payments
- No cash deposit is typically required, but a credit card may be requested to secure bookings or cover extras.
Pets
- Small pets are allowed on request; additional charges may apply.
Smoking Policy
- Smoking is not permitted in indoor areas, including guest rooms and common spaces.
- Designated smoking areas are available outside.
Cancellations
- Cancellation policies vary depending on the room type and rate chosen.
- Flexible bookings often allow free cancellation up to a set date, while non-refundable rates are charged in advance.
Accessibility
The property offers elevator access and ground-level common areas for guests with limited mobility.